We know reaching out for help can be hard but we’re here.


You’re not alone. We know reaching out for help can be hard but we’re here. We will always take you seriously and support you without judgement. 

Remember, in an emergency you should always call 999 first. 


The Women’s Aid Live Chat is available from: 

  • Monday to Friday: 8:00am – 6:00pm 
  • Saturday and Sunday: 10:00am – 6:00pm 

Over 18? You can also visit our Survivors’ Forum to talk to others who have been through similar experiences.  

If you are under 18, you can chat online to The Mix.


Email us on – a specialist trained worker will respond to your email within 5 working days. 

In your email, please let us know that it is safe for us to reply to you. If you are worried someone has access to that email account, or if you are unsure – then we cannot respond. This is to keep you safe.  

You can email about a range of topics from discussing what abuse is, how to keep safe, emotional support after an abusive relationship has ended or if you are worried about a friend or family member.  

If you are under 18, we have a duty to act if we believe that you might be at risk of harm.  


You can also visit the website, for further support and information. 

We also recommend the following websites: 


The Mix

Galop – for LGBT+ victims and survivors of abuse and violence.

Health for Teens

Muslim Youth Helpline – for faith and culturally sensitive support.

Accessibility Exit Site